Nordstrom, one of the leading clothing and fashion mega stores, has began using Twitter and Facebook to interact with their consumers. The Facebook and blog are linked, and the administrators post leading fashion trends along with photos and how to pair a jacket with a pair of jeans, etc. In the company's latest posts there is a lot of feedback in regards to the new website. The cool thing about this is the site's administrators are responding to the client's comments, so basically Nordstrom shoppers are designing the new website based on what the people want. The facbook poses a place for client's to voice their praises, complaints and concerns. The Facebook alone has over 175,000 fans.
http://www.facebook.com/home.php?#!/Nordstrom?ref=ts
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